Pro-Tech Sales

Frequently Asked Questions

  • Do you sell your Armor, Tactical and Covert Surveillance product lines to the general public?

    We do not sell any ballistic protection, tactical tools or covert surveillance gear to the general public. Those products are restricted to our local, state and federal Law Enforcement agencies as well as United States Military personnel. For example, the General Public cannot buy Body Armor. We do have consumer products on this website available for the general public, for example knives, lighting equipment, Pelican cases, etc.

  • Why aren't all your covert surveillance items on the website?

    A majority of our covert products are restricted by manufacturers and Pro-Tech Sales because of their sensitive nature. We do not want the information, photos or videos to fall into the wrong hands. We do it for the safety of the officers we serve. For information and questions regarding these covert products, please contact our home office by calling us at (800) 888-4002 or send us an email at sales@protechsales.com

  • Do I have to register with your website to buy products?

    You do not have to register to purchase products, though not all products are available for sale directly online. To receive a quote on products that aren't available immediately, you will have to register with our site.

  • What is the difference between Level II and Level IIIA armor?

    Ballistic packages are broken down into Levels based off of which ballistic rounds they will defeat. Level IIIA will defeat higher velocity, more dangerous rounds than a Level II will defeat. If you would like to view a complete listing defining which ballistics will be defeated by which Level follow this link: What's the difference between Level II and Level IIIA body armor.

  • How do I place an order?

    Pro-Tech Sales accepts VISA, Mastercard, AMEX and Discover credit cards. Municipalities and Federal institutions may submit Purchase Orders from their respective institution or city. To submit a Purchase Order, Pro-Tech Sales requires (3) credit references to begin our discovery process. Contact our Customer Service Department with any questions about your order: Info@protechsales.com

  • Why do the lead times vary by product?

    Some of our products are custom made, they require individual measurement or frequency designation. These specializations and "Made-to-Order" attributes will cause our lead times to vary by product line. If you have a question about order status please send us an email: mitchd@protechsales.com